Privacy Policy

Park Up Privacy Policy

Commitment to Privacy and Security

At Park Up, we are dedicated to safeguarding the privacy and security of our customers. This Privacy Policy outlines our approach to handling the information you provide while using our website and any other websites operated by Park Up and its affiliates. It details our practices regarding collecting, using, and protecting your information. Note that this policy does not cover third-party websites, content, or applications linked to or accessible from our sites. By using our services, you agree to this policy; if you do not consent, please refrain from using our websites.

Information Collection and Use

Personal and Non-Personal Information: We collect both personal and non-personal information. Personal information, which identifies or can be used to contact you, includes details like your name, email, mailing address, phone number, and username. It also encompasses data that becomes identifiable when linked with other information (e.g., reservation dates combined with your name). This information is gathered through voluntary submissions and usage of our website, including registration details, parking service usage, and program participation.

Payment Information: For parking reservations, payment details are processed by a third-party payment gateway. We never store payment card information.

Website Usage Data: We primarily track website interactions, such as unique visits and page views, to enhance user experience. This data, collected via IP address, is not personally identifiable unless linked to a registered user account.

You are entrusting us with certain information by engaging with Park Up Parking and our services. We take this responsibility seriously and are committed to using these details judiciously and securely, in line with our commitment to your privacy and the integrity of our services.

Cookies and Electronic Images Usage

Park Up uses cookies and electronic images like pixels on our website to enhance user experience. Cookies store data on your computer to remember you and gather statistical website usage information. You can modify your browser settings to manage cookie preferences.

Information Collection

We collect personal and non-personal information. Personal information includes identifiable details like name, email, address, and phone number. Non-personal information involves aggregate website usage data. We also process payment information through a third-party service and do not store payment card details except for transaction processing.

How We Use Your Information

The information is used for customer communication, improving our websites, and offering new products and services. We may share your information with partners for marketing purposes, subject to the same privacy standards.

Security Measures

We prioritize the security of your personal information, storing it on secure servers with restricted access. While we strive for maximum protection, no electronic transmission is entirely secure. We recommend safeguarding your passwords and account information.

Customer Choice and Communication

You have control over the types of marketing messages you receive. During registration, you can opt-in or opt out of receiving promotional information. We respect your choices and implement opt-out requests reasonably.

Access from Outside the UAE

This website is accessible globally, including outside the United Arab Emirates. By submitting personal information here, you consent to our storing, processing, and accessing of your data in various countries, including the UAE. You acknowledge that these countries may offer different levels of legal protection for your data than your home country.

Changes to Our Privacy Policy

We periodically update our privacy policy, with immediate effect upon posting it on our website. It’s your responsibility to review these updates. If you disagree with the revised terms, please discontinue using our site. Continued use indicates your acceptance of these changes. Park Up reserves the right to modify this policy without prior notice.

Contacting Park Up

For inquiries or concerns regarding this website or our Privacy Policy, please contact Park Up at [email protected], Attention: Website Customer Service.

Your privacy is important to us, and we are committed to transparently communicating any changes to our policies and practices.